SESSION TITLE: Education, Research, and Quality Improvement II
SESSION TYPE: Original Investigation Poster
PRESENTED ON: Wednesday, October 26, 2016 at 01:30 PM - 02:30 PM
PURPOSE: Critical illness, sedation and co-morbidities may incapacitate a patient, such that ICU provider communication may be only via surrogate decision makers, often families. Family satisfaction is considered a marker for quality ICU care. Our objective of this study is to: 1) Systematically measure family satisfaction for patients of the ICU. 2) Identify factors for family dissatisfaction or breaks in the system for quality healthcare delivery. 3) Use the survey results to design quality improvement (QI) projects and monitor its impact.