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Topics in Practice Management |

Patient Portals: An Underused Resource for Improving Patient Engagement

Bengisu Tulu, PhD; John Trudel, MD; Diane M. Strong, PhD; Sharon A. Johnson, PhD; Devi Sundaresan, MS; Lawrence Garber, MD
Author and Funding Information

CORRESPONDENCE TO: Lawrence Garber, MD, Reliant Medical Group, 630 Plantation St, Worcester, MA 01605


Copyright 2016, American College of Chest Physicians. All Rights Reserved.


Chest. 2016;149(1):272-277. doi:10.1378/chest.14-2559
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The potential of patient portals to improve patient engagement and health outcomes has been discussed for more than a decade. The slow growth in patient portal adoption rates among patients and providers in the United States, despite external incentives, indicates that this is a complex issue. We examined evidence of patient portal use and effects with a focus on the pulmonary domain. We found a paucity of studies of patient portal use in pulmonary practice, and highlight gaps for future research. We also report on the experience of a pulmonary department using a patient portal to highlight the potential of these systems.

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